Delete Account (GDPR) - Customer Self-Service Account Deletion in PrestaShop

Ensure GDPR compliance and give customers control over their data

Delete Account (GDPR) is a practical PrestaShop solution that lets customers of your online store delete their account together with their personal data directly from the customer panel. This allows you to meet your GDPR obligations, in particular the right to be forgotten, without the store administrator having to handle requests by hand.

The solution works fully automatically - the customer clicks a button in their account, confirms the operation, and the system clears or anonymizes the data in the background according to the rules defined in the configuration. That means time saved for your support team, plus transparency and trust in the eyes of buyers.

Key features

• A "Delete account" button available directly in the customer panel of your PrestaShop store
• An additional confirmation dialog protecting against an accidental click
• Automatic anonymization of the customer's personal data (first name, surname, e-mail, phone, addresses)
• Order history retained in anonymized form - compliant with accounting obligations
• Automatic logout after account deletion and redirection to the home page
• E-mail notification to the customer and the store administrator about the operation
• Message and e-mail content can be edited in the admin panel
• Support for multiple languages and multiple stores in one PrestaShop installation

Benefits for your store

• Full GDPR compliance and the right to be forgotten fulfilled without manual request handling
• A lighter load on customer service and fewer e-mails about account deletion
• Greater customer trust thanks to a transparent approach to personal data
• Protection against financial penalties for breaching data protection rules
• A professional image for an online store that cares about user privacy

Requirements

• PrestaShop 1.7.x, 8.x and 9.x
• PHP 7.4 or newer (PHP 8.0+ recommended)
• Compatible with popular PrestaShop themes, including Classic
• Works with multistore and multilingual modes

Installation and support

Installing the Delete Account (GDPR) module takes literally a few minutes - just upload the package through the "Module Manager" tab in PrestaShop and configure the basic options. Clear step-by-step documentation is included, and if you have questions you can count on professional technical support from presta.design. Module updates keep it compliant with successive PrestaShop versions and current legal requirements.

Make sure your online store complies with GDPR and give customers full control over their data. Choose the Delete Account (GDPR) PrestaShop module and automate customer self-service account deletion today!