Cash on Delivery - Blocked for Personalized Products in PrestaShop

Protect your store from losses on personalized orders

Personalized products are often the riskiest part of the catalog when it comes to cash on delivery. The customer does not collect the parcel and you are left with goods you cannot sell to anyone else. The PrestaShop module Cash on Delivery - Blocked for Personalized Products solves this problem by automatically hiding the COD method whenever the cart contains a product with personalization.

This lets you require prepayment for products made for a specific customer, which removes the financial risk and brings order to the handling of custom orders in your online store.

Key features

• Automatically hides the cash on delivery method in carts containing personalized products
• Detects personalization at the level of both text fields and files uploaded by the customer
• Works with the standard PrestaShop personalization (customization) mechanism
• The block applies on the cart page and during checkout alike
• No need to modify source code or edit template files
• Support for multiple stores in multistore mode
• Compatible with default and custom COD payment methods
• Works in the background - the customer only sees the payment options available to them

Benefits for your store

• Eliminates losses caused by unclaimed parcels containing made-to-order products
• Requiring prepayment for personalized products protects your cash flow
• Lower costs for returns, storage and disposal of unclaimed goods
• A professional sales policy for individually made products
• Less work for customer service handling complaints and disputes

Requirements

• PrestaShop 1.7.x, PrestaShop 8.x and 9.x
• PHP 7.4 or higher
• Compatible with the standard PrestaShop product personalization mechanism
• Works with cash on delivery modules (ps_cashondelivery and alternatives)
• Runs in both single-store and multistore mode

Installation and support

Installation is quick and intuitive - just upload the package from the PrestaShop module manager and activate the extension. It requires no developer and no changes to your store's code. Clear documentation is included, and our technical team provides after-sales support along with updates compatible with successive PrestaShop versions.

If you sell engraved jewellery, printed t-shirts, personalized gifts, made-to-measure furniture or other products created for a specific customer, this PrestaShop module is essential protection. Order the Cash on Delivery - Blocked for Personalized Products module today and stop losing money on unclaimed custom orders.